Privacy Policy

The following statement explains Serendipity policy regarding the personal information you may give to us when using our website ( Our aim is to respect your privacy in accordance with the Data Protection Act 1998 and to meet current internet best practice.

  1. Statement of Intent
    From time to time, you will be asked to submit personal information about yourself (for example, name and e-mail address etc.) in order to receive or use services on our website or to enable Serendipity to contact you. Such services include feedback forms, complaint forms, consultation questionnaires, and reviews. Whenever you provide such personal information, we will treat it in accordance with this policy.
  2. Cookies 
    Many websites place cookies whenever a user visits their site, in order to track traffic flows. Cookies are text files that identify your computer to the server. We do not use any third-party cookies on this website (
  3. Submitting Personal Information
    When you supply any personal information through this website we have legal obligations towards you (as set out in the Data Protection Act 1998) in the way we deal with that data. We will only use your information for the purpose for which you have given it. We will hold your personal information on our systems for as long as you use the service you have requested and remove it in the event that the purpose has been met. We will not sell, assign, disclose or rent your personal information to any other external organisation or individual.
  4. Users under 18 years of age
    If you are under 18, please make sure that you obtain your parent / guardian’s permission beforehand whenever you provide personal information to the Serendipity’s website. Users without this consent are not allowed to provide us with personal information.
  5. Your Consent
    By using our website you consent to the use of your information in the way set out above. If we decide to change our privacy policy we will post changes on this page so that you are kept informed.
  6. Our logo
    Copying the Serendipity logo for use on another website is not permitted without asking specific permission beforehand. Ordinarily, consent will be provided if that logo is to be used as a link to the home page of our website – in which case you must include an Alt Tag with the image which says, “Serendipity,’.
  7. Linking to our site
    You do not need to ask permission to link directly to the home page of our site at
  8. Virus protection
    We make every effort to check and test materials held on this website at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.